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Transit is a process status on an item that indicates it is moving between two library circulation desks, or moving between a circulation desk/department and a library, or between a library and a circulation desk/department. When viewing an item in a transit process status, clicking on the status will show information about where it is moving to/from.
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In Transit to Remote Storage is a process status that applies when an item is owned by an on-campus library and stored at a remote storage location. The Duke Libraries that this applies to are Medical Center, Ford, Goodson Law, Rubenstein, and University Archives. When an item from one of those libraries that is at remote storage is requested to campus, and then isreturned in Alma, it must first go to the owning library. When it is returned at the owning library, it goes to a status of In Transit to Remote Storage, indicating that the item needs to be sent to the LSC.
Note that In Transit to Remote Storage will not appear if the item’s holding location is in the LSC library. Those items will display as Transit when returning from campus to the LSC.
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If the item is not scanned at the home location, it will continue to have a Transit status until it is scanned in at the home location.
This item is in a work order that is marked done, but it keeps going back in transit when I scan it. What’s going on?
Usually, this issue occurs when the work order was not actually completed, even though staff thought it was. So they send the item back to its home library, and the home library scans it in, and the item goes back in transit to the work order department.
The troubleshooting steps are:
Go to Requests and search for the item (usually some combination of title and/or barcode works best)
You will likely find a request still listed that is open, with a transit status.
Cancel the request.
Re-scan the item. It should go into reshelving.
How does transit to remote storage work for items at the LSC?
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