Before any of the focus group participants say anything about the site, let's see what their we would like to know what your initial reflections are. These questions are to be answered silently in written format immediately after displaying the site to the participants. The questions should be short and simple; more detailed questions will be fully explored after the questionnaire is collected.
General QuestionsÂ
Please answer these questions quickly and briefly. We'll have time to fully explore the questions later. This questionnaire should take no more than 5 10 minutes to complete.
Please rank the following questions on the following scale:
1. Very positive | 2. Somewhat positive | 3. Neutral | 4. Somewhat negative | 5. Very negative
- ___ Overall impression of the site
- ___ Layout and page setup
- ___ Ease and intuitiveness of navigation
- ___ Use of colors
- ___ Use of images
What do you like most about the site?
...
Overall comments about the site:
...
Usability Questions
How would you rate your level of computer competency?
- ___ Excellent
- ___ Average
- ___ Below Average
- ___ Poor
...
- ___ I use the search box
- ___ I use an external search engine (Yahoo, Google, etc.)
- ___ I use the Sitemap
- ___ I bookmark the pages I access the most
- ___ Trial and error
- ___ I follow links off the homepage
- ___ I type a specific URL address \\\\
Based on your experience with this web site, how would you rate the ease of finding information?
- ___ Excellent
- ___ Average
- ___ Below Average
- ___ Poor
\\\\
How likely are you to use this web site to access information on the following topics?
...
- _______________________
- _______________________
- _______________________
\\\\
How often would you use the following features?
...
- ___ Screen Reader such as JAWS or WindowEyes
- ___ Screen Enlarger/Magnifier
- ___ Braille Embosser
- ___ Refreshable Braille Display
- ___ Plain Text Browser
- ___ Alternative Keyboard
- ___ Voice Recognition Software
- ___ Text-to-speech software
\\\\
What would you do to change or improve this website?
...