Most libraries hire student staff to work in circulation and fulfillment roles. When those staff members are hired, they need to be granted a role profile in Alma.
Most student stuff receive
Circulation Operator Limited for the library they work at;
Request Operator for the library they work at;
Printout Queue Operator
In addition, if a library uses Alma Course Reserves, the student employee also receives
Course Reserves Viewer
Some students may receive additional permissions for special projects or unique roles.
When a new student is hired
DRAFT PROCESS - NOT OFFICIAL
Contact a permissions manager, or LSIS if a permissions manager is not available.
Provide the student’s Duke unique ID and netid, start date and end date.
Role profiles will be assigned by that manager with an expiration date at the end of the spring semester.
When a student employee leaves
DRAFT PROCESS - NOT OFFICIAL
Contact a permissions manager, or LSIS if a permissions manager is not available.
Provide the student’s Duke unique ID and netid and last date of employment.
User Administrators: Contact List
Andrea Loigman
Annette Tillery
If neither Andrea nor Annette are available, submit a ticket to Library Systems and Integration Support (submit a ticket at https://support.lib.duke.edu)
Law users
Law users should contact Sean Chen.
Guidance for User Administrators
Which role profiles to use
Assign the role profile that corresponds to the library where the student employee works.
Circulation and Fulfillment Student Employee - Law
Circulation and Fulfillment Student Employee - Divinity
Circulation and Fulfillment Student Employee - Ford
Circulation and Fulfillment Student Employee - Marine
Circulation and Fulfillment Student Employee - MCL
Circulation and Fulfillment Student Employee - Music
Circulation and Fulfillment Student Employee - Perkins
Circulation and Fulfillment Student Employee - Bishop’s House
If a student works at multiple libraries, apply the profile for each library separately. Alma will drop any unnecessary duplication of roles.
Granting additional privileges to student employees
Requests should come from a student employee’s manager or department head and be submitted via email or ticketing system. (E.g., requests over Microsoft Teams or made in-person are not sufficient.)
As business needs arise, Circ students may be granted the ability to edit item records, but not delete them.
The role to grant is Physical Item Operator Limited, scoped to the appropriate library or libraries.
The role should have the same expiration date as other roles on the student staff member’s account.
As business needs arise, Circ students may be granted the ability to edit or manage course reserves.
The role to grant is Course Reserves Operator, scoped to the appropriate library or libraries.
Removing Student Employee Roles
Open the student employee’s full patron record.
Delete all roles except for the Patron role and Instructor role (if present.)
Save the student’s patron record.