Before any of the focus group participants say anything about the site, let's see what their initial reflections are. These questions are to be answered silently in written format immediately after displaying the site to the participants. The questions should be short and simple; more detailed questions will be fully explored after the questionnaire is collected.
Questions
Please answer these questions quickly and briefly. We'll have time to fully explore the questions later. This questionnaire should take no more than 5 minutes to complete.
Please rank the following questions on the following scale: 1. Very positive | 2. Somewhat positive | 3. Neutral | 4. Somewhat negative | 5. Very negative
- Overall impression of the site
- Layout and page setup
- Ease and intuitiveness of navigation
- Use of colors
- Use of images
What do you like most about the site?
- _______________________
- _______________________
- _______________________
What do you like least about the site?
- _______________________
- _______________________
- _______________________
How would you change those 3 things you like least?
- _______________________
- _______________________
- _______________________
Overall comments about the site:
Section 2 - Usabillity
How would you rate your level of computer competency___ Excellent
___ Average
___ Below Average
___ Poor
How would you access information on this web site? (Select all that apply)___ I use the search box
___ I use an external search engine (Yahoo, Google, etc.)
___ I use the Sitemap
___ I bookmark the pages I access the most
___ Trial and error
___ I follow links off the homepage
___ I type a specific URL address
Based on your experience with this web site, how would you rate the ease of finding information?___ Excellent
___ Average
___ Below Average
___ Poor
How likely are you to use this web site to access information on the following topics?
My Duke Experience___ Very likely
___ Somewhat likely
___ Fairly unlikely
___ Unlikely
My Application___ Very likely
___ Somewhat likely
___ Fairly unlikely
___ Unlikely
My Education
___ Very likely
___ Somewhat likely
___ Fairly unlikely
___ Unlikely
My Colleagues___ Very likely
___ Somewhat likely
___ Fairly unlikely
___ Unlikely
My Finances___ Very likely
___ Somewhat likely
___ Fairly unlikely
___ Unlikely
My Future___ Very likely
___ Somewhat likely
___ Fairly unlikely
___ Unlikely
Is the naming convention used for categories easily understandable?
- _______________________
- _______________________
- _______________________
How often would you use the following features?
RSS Feeds___ Use regularly
___ Use sometimes
___ Never use
___ Never heard of it
Email this link___ Use regularly
___ Use sometimes
___ Never use
___ Never heard of it
Print View___ Use regularly
___ Use sometimes
___ Never use
___ Never heard of it
Search___ Use regularly
___ Use sometimes
___ Never use
___ Never heard of it
Site Map___ Use regularly
___ Use sometimes
___ Never use
___ Never heard of it
Application Log in___ Use regularly
___ Use sometimes
___ Never use
___ Never heard of it
What is your level of interest in the following potential website features?
Application Process / Progress___ Very interested
___ Somewhat Interested
___ Not interested
Email alerts about topics of interest___ Very interested
___ Somewhat Interested
___ Not interested
Web Blog / Student Calender___ Very interested
___ Somewhat Interested
___ Not interested
Virtual campus tour___ Very interested
___ Somewhat Interested
___ Not interested
Video interviews with Staff, Faculty and Students___ Very interested
___ Somewhat Interested
___ Not interested
Do you use any of these assistive technology tools? (Select all that apply)___ Screen Reader such as JAWS or WindowEyes
___ Screen Enlarger/Magnifier
___ Braille Embosser
___ Refreshable Braille Display
___ Plain Text Browser
___ Alternative Keyboard
___ Voice Recognition Software
___ Text-to-speech software
What would you do to change or improve this website?
- _______________________
- _______________________
- _______________________