Returning Items w/Shipping Costs
Scope:
Contact: Sara Biondi
Unit: Monograph Acquisitions
Date last reviewed:
Date of next review:
Returning Items w/ Shipping Costs
If an item must be returned to a vendor:
Check in Shipping & Receiving for packing materials if the original box isn't suitable. There should be packing tape and boxes available. (Bigger boxes might be available up in the Monograph Acquisitions general receipts area.) Pack materials carefully, and tape well!
When the shipping on a return is the responsibility of Duke, please use the form at:
F:\Shared\Receipts Management\Postage Expense.xls (pictured below)
Work with Shipping & Receiving to determine the cost & ship date.
Provide the correct external code (SAP) to charge the shipping costs to. It should be 1540220 or 3940504 (Rubenstein returns).
Use the original box, or check at Shipping & Receiving for suitable box and packing materials. S&R has packing tape.