Better World Books Workflow
Scope: The steps involved in preparing a shipment of withdrawn or discarded books to be sold.
Contact: Candice Brown
Units: Collection Strategy & Development, Facilities Management
Date created: 03/10/2025
Date last reviewed: 03/10/2025
An account is required to utilize BWB’s website functions. Contact Christina Griffin cgriffin@betterworldbooks.com to request an account.
Login to https://clientportal.betterworldbooks.com/Account/Login to request supplies and prepare shipments.
Ordering Supplies
BWB will supply shipping boxes in quantities of 10 or 25. Once the order is placed BWB will email a shipment tracking code.
Login to Client Portal
Click on “Order Supplies”
Input number of shipping boxes needed
Click “Submit”
Packing Boxes
A shelving unit in Perkins 233 is dedicated to collecting materials destined for BWB including withdrawals, lost and found, unsolicited gifts, declined portions of gifts, etc. Once these shelves are full they can be packaged into boxes provided by BWB or Facilities Management. The total number of books need to be counted and recorded for statistic documentation.
Preparing a Shipment
Because UPS makes a regular stop at Facilities Management it is not necessary to schedule a pickup through BWB. Instead prepare a shipment according to the instructions below and deliver boxes to Facilities Management where UPS will collect them.
Login to Client Portal
Click on “Generate Labels"
Enter number of boxes (minimum of 14)
Click “Generate Labels.” Click “OK” to confirm
Click “Print My Labels.”
Tape Labels to each box
Deliver to Facilities Management