Communication Plan
Stakeholder | Message Type | Type of Information | Communicator | Schedule | Delivery Method | Status | Comment |
|---|---|---|---|---|---|---|---|
Who will you communicate to? | What is the topic of the message? | General project information, more detailed project information, status report for management, communicate to steering group, team meeting | Who will the communication be from? | When will it happen and how often? | How will the communication be delivered | What is the status? | Other important information |
All library staff | Project Updates - Open Forum | General project information | monthly | Online | |||
All library staff | more detailed project information | quarterly | Online | ||||
All library staff | Demos, Q&A | LSP Steering Group Members | 7 sessions | Online | Complete | ||
All library staff | Forums | more detailed project information | quarterly | In person | |||
LSPSG | project planning | bi-Twice weekly |
Communication Log
MessageStakeholder | Target Audience | Message Type | Type of Information | Communicated byCommunicator | Date Shared | Delivery Method | Status | Document or Presentation Shared | Comment | Changes to Summon and article searching | Subject librarians and public services staff (ILR, desk staff) | May 1 | First Wed Presentation | Changes to availability displays (moving to holdings availability) | Librarians, public services staff | May 1 | email, Zoom meeting, other (First Wed Presentation May 1) | Schedule for public service impacts - requesting materials | All library patrons and staff | Changes to requesting system log-in for patrons without netids | internal patrons + pub. svcs. staff / chat workers | Tentative schedule for resuming services post-migration | all library staff | email, blog?|||
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Alma Café | All Library Staff | Application introduction/ Q&A | Welcome to Alma Cafe! | Julie Brannon | 11/8/2023 | Zoom | Complete | |||||||||||||||||||
Alma Café | All Library Staff | Application introduction/ Q&A | Intro to Acqusitions | Julie Brannon | 11/15/2023 | Zoom | Complete | |||||||||||||||||||
Alma Café | All Library Staff | Application introduction/ Q&A | Intro to Alma User Management | Erin Nettifee | 12/13/2023 | Zoom | Complete | |||||||||||||||||||
Alma Café | All Library Staff | Application introduction/ Q&A | Q&A | Julie Brannon, Erin Nettifee | 12/20/2023 | Zoom | Complete | |||||||||||||||||||
Alma Café | All Library Staff | Application introduction/ Q&A | Intro to Metadata Management | Jacquie Samples, Matthew Harrington | 1/24/2024 | Zoom | Complete | |||||||||||||||||||
Open Forum | All Library Staff | Project Updates | Karen Newbery | 1/25/2024 | Zoom | Complete |
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Ex Libris Train the Trainer | LSP Steering Group/Early Users | Ex Libris | 2/5/2024-2/7/2024 | Zoom | Complete | |||||||||||||||||||||
Alma Café | All Library Staff | Application introduction/ Q&A | Intro to Alma Circulation | Erin Nettifee | 2/14/2024 | Zoom | Complete | |||||||||||||||||||
Alma Café | All Library Staff | Application introduction/ Q&A | Intro to Alma Analytics | Julie Brannon, Erin Nettifee | 2/21/2024 | Zoom | Complete | |||||||||||||||||||
Open Forum | All Library Staff | Project Updates | Karen Newbery | 2/22/2024 | Zoom | Complete |
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Two Dates to Remember this Spring | Faculty | Informational | Highlighting important dates | Joe Salem, Aaron Welborn | 2/28/2024 | Letter to Faculty, Blog post | Complete | https://blogs.library.duke.edu/lilly-project/2024/02/28/two-library-dates-to-remember-this-spring/ | ||||||||||||||||||
Open Forum | All Library Staff | Project Updates | Karen Newbery | 3/28/2024 | Zoom | Complete |
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CAST | Circulation and Access Services Team | Project Updates | Erin Nettifee | 6/4/2024 | Zoom | Complete | ||||||||||||||||||||
Open Forum | All Library Staff | Project Updates | Karen Newbery | 5/23/2024 | Zoom | Complete |
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CAST | Circulation and Access Services Team | Project Updates | Erin Nettifee | 6/4/2024 | Zoom | Complete | ||||||||||||||||||||
First Wednesday | All Library Staff | Spotlight on Integration Work | Project Updates | Karen Newbery Julie Brannon | 6/5/2024 | Zoom | Complete |
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