Before any of the focus group participants say anything about the site, let's see what their initial reflections are. These questions are to be answered silently in written format immediately after displaying the site to the participants. The questions should be short and simple; more detailed questions will be fully explored after the questionnaire is collected.
General Questions
Please answer these questions quickly and briefly. We'll have time to fully explore the questions later. This questionnaire should take no more than 10 minutes to complete.
Please rank the following questions on the following scale: 1. Very positive | 2. Somewhat positive | 3. Neutral | 4. Somewhat negative | 5. Very negative
- Overall impression of the site
- Layout and page setup
- Ease and intuitiveness of navigation
- Use of colors
- Use of images
What do you like most about the site?
- _______________________
- _______________________
- _______________________
What do you like least about the site?
- _______________________
- _______________________
- _______________________
How would you change those 3 things you like least?
- _______________________
- _______________________
- _______________________
Overall comments about the site:
Usability Questions
How would you rate your level of computer competency
- ___ Excellent
- ___ Average
- ___ Below Average
- ___ Poor
How would you access information on this web site? (Select all that apply)
- ___ I use the search box
- ___ I use an external search engine (Yahoo, Google, etc.)
- ___ I use the Sitemap
- ___ I bookmark the pages I access the most
- ___ Trial and error
- ___ I follow links off the homepage
- ___ I type a specific URL address
Based on your experience with this web site, how would you rate the ease of finding information?
- ___ Excellent
- ___ Average
- ___ Below Average
- ___ Poor
How likely are you to use this web site to access information on the following topics?
My Duke Experience
- ___ Very likely
- ___ Somewhat likely
- ___ Fairly unlikely
- ___ Unlikely
My Application
- ___ Very likely
- ___ Somewhat likely
- ___ Fairly unlikely
- ___ Unlikely
My Education
- ___ Very likely
- ___ Somewhat likely
- ___ Fairly unlikely
- ___ Unlikely
My Colleagues
- ___ Very likely
- ___ Somewhat likely
- ___ Fairly unlikely
- ___ Unlikely
My Finances
- ___ Very likely
- ___ Somewhat likely
- ___ Fairly unlikely
- ___ Unlikely
My Future
- ___ Very likely
- ___ Somewhat likely
- ___ Fairly unlikely
- ___ Unlikely
Is the naming convention used for categories easily understandable?
- _______________________
- _______________________
- _______________________
How often would you use the following features?
RSS Feeds
- ___ Use regularly
- ___ Use sometimes
- ___ Never use
- ___ Never heard of it
Email this link
- ___ Use regularly
- ___ Use sometimes
- ___ Never use
- ___ Never heard of it
Print View
- ___ Use regularly
- ___ Use sometimes
- ___ Never use
- ___ Never heard of it
Search
- ___ Use regularly
- ___ Use sometimes
- ___ Never use
- ___ Never heard of it
Site Map
- ___ Use regularly
- ___ Use sometimes
- ___ Never use
- ___ Never heard of it
Application Log in
- ___ Use regularly
- ___ Use sometimes
- ___ Never use
- ___ Never heard of it
What is your level of interest in the following potential website features?
Application Process / Progress
- ___ Very interested
- ___ Somewhat Interested
- ___ Not interested
Email alerts about topics of interest
- ___ Very interested
- ___ Somewhat Interested
- ___ Not interested
Web Blog / Student Calender
- ___ Very interested
- ___ Somewhat Interested
- ___ Not interested
Virtual campus tour
- ___ Very interested
- ___ Somewhat Interested
- ___ Not interested
Video interviews with Staff, Faculty and Students
- ___ Very interested
- ___ Somewhat Interested
- ___ Not interested
Do you use any of these assistive technology tools? (Select all that apply)
- ___ Screen Reader such as JAWS or WindowEyes
- ___ Screen Enlarger/Magnifier
- ___ Braille Embosser
- ___ Refreshable Braille Display
- ___ Plain Text Browser
- ___ Alternative Keyboard
- ___ Voice Recognition Software
- ___ Text-to-speech software
What would you do to change or improve this website?
- _______________________
- _______________________
- _______________________