News and information for computing services – including desktop support, specialized computing environments, and public computing support.
Primary Support Path:
- https://support.lib.duke.edu – please submit all requests to Support.Lib so that we have a record of the issue, and so that any staff member can pick up the ticket
- or call 919-660-2200
- In both cases, OIT's Helpdesk does the initial triage and they may be able to directly solve your phone, email, and networking problems; if they cannot help you, they will create a ticket for you (you do not need to go to Support.Lib)
Self-Support Information:
- How to disable uBlock (Ad blocker)