Troubleshooting Alma print daemon

Log files are in C:\Users\<<USERNAME>>\AppData\Roaming\alma-print-daemon

Github has a wiki page with some tips - https://github.com/ExLibrisGroup/alma-print-daemon/wiki

To see if there are jobs waiting to print that aren’t being picked up, you can send an API call to the Tasklists API to retrieve printouts - https://developers.exlibrisgroup.com/alma/apis/tasklists/

E.g., this will retrieve all the Pending printouts in XML form:

https://api-na.hosted.exlibrisgroup.com/almaws/v1/task-lists/printouts?status=Pending&printer_id=ALL&limit=100&apiKey=APIKEY

The API call will show that there is an internal identifier for a printer that is formatted like “3151245680008501”