Exception to requesting behavior - specific collections

LSC items with item policy “Film/Laserdisc” that came from Lilly

Items in the LSC locations PSLV, PSLV1, PSLV2, PSLV3, PSLV4, PSLV5, PSLV6, PSLV7, PSLVL with the item policy of “Film/laserdisc” are not requestable and do not circulate.

This is expected behavior. Staff or patrons asking about this should be referred to Lilly Library for follow-up.

Rare government documents at the LSC sublibrary

Example item: https://find.library.duke.edu/catalog/DUKE002259989

Location code: PGSL

There are about ~17,000 rare government documents housed at the Library Service Center. They are in the LSC sublibrary, and show up as available, but are not requestable by patrons because they are rare, BUT, they are also not in AEON or ArchivesSpace, so Rubenstein also gets very confused.

When last discussed in 2019, there was a process defined where the items were pulled and reviewed by Rubenstein, and then accessioned properly into Rubenstein if they were judged to be actually rare / at risk.

If a ticket comes in about items in this location not being requestable, this is by design, and not a circulation rule error. The staff member who submitted the ticket should be referred to Andrea Loigman for discussion.